• Product Delivery Location and Method:

We offer registered postal parcel delivery and 7-Eleven pickup, we also offer international shipping with DHL. For in-stock items, orders will be shipped within three business days after placing a successful order. This will be delayed if it falls on a holiday. Postal delivery takes approximately 1-2 business days, and convenience store delivery takes approximately 2-3 business days.
For the actual delivery date of pre-ordered items, please refer to the product description and contact customer service. The maximum pre-order period is 40 business days.

The shipping fees for each order will vary depending on the shipping method , product weight and destination. For orders over NT$2,000 in Taiwan, you can enjoy free shipping on registered mail or free shipping on convenience store pickup. For international destinations we will be shipping packages with DHL . The International shipping cost will depend on the size , weight and destination.

• Payment Methods

EC pay offers online credit card payments (supporting Visa, MasterCard, and JCB) and bank transfers/ATMs. Pricing is in New Taiwan Dollars and US dollars.
Please note that agreements between consumers and banks or other institutions may result in additional fees for electronic transfers and account maintenance.